Terms & Conditions

1. Acceptance

By using RapidEx you agree to these Terms. If you do not agree, do not use the Service. RapidEx acts as an escrow provider and platform operator — not as a party to trades.

2. Eligibility

• You must be at least 18 years old or the age of majority in your jurisdiction
• You must have legal capacity to enter binding contracts
• You must comply with all local laws regarding cryptocurrency transactions

3. User Responsibilities

• Accurate information — All trade details and wallet addresses must be correct
• Verify before sending — Always verify payment details before transferring funds
• Stay responsive — Inactive users may have trades cancelled without notice
• Wallet ownership — You are responsible for addresses you provide. We cannot recover funds sent to wrong addresses
• No fraud — Any attempt to defraud results in permanent termination

4. Exchanger Responsibilities

• Maintain liquidity — Ensure adequate funds before claiming trades
• Respond promptly — Action claimed trades within agreed windows
• Clear instructions — Provide users with accurate payment details
• Timely release — Release escrowed funds without delay after payment confirmation
• Professional conduct — Abusive behavior results in immediate ban

5. Escrow and Fees

When an exchanger claims a trade, the required cryptocurrency is locked in escrow and released only on confirmed completion or after admin dispute resolution. RapidEx charges a transparent percentage fee per completed trade — shown before confirmation, no hidden charges.

6. Dispute Resolution

Either party may raise a dispute via the bot. The trade freezes, admins are notified, both parties provide evidence, and an admin makes a binding decision. Admin decisions are final. Repeated frivolous disputes result in restrictions.

7. Prohibited Activities

• Money laundering or funding illegal activities
• Fraud, scamming, or impersonation
• Using stolen payment methods or funds
• Exploiting bugs or manipulating rates
• Multiple accounts to bypass restrictions
• Harassment or threatening behavior
• Chargebacks after receiving cryptocurrency

8. Risks and Disclaimers

• Volatility — Crypto values fluctuate. We are not responsible for market losses
• No guarantees — We provide escrow and verification but cannot guarantee every outcome
• Third-party payments — Not liable for bank, PayPal, or Revolut issues
• Blockchain delays — Not responsible for network congestion
• No financial advice — Nothing here constitutes investment or legal advice

9. Privacy

• No KYC — we do not collect identity documents
• Minimal data — only Discord IDs, wallet addresses, and trade history required for operation
• No data selling — we never share or sell user data

10. Limitation of Liability

To the maximum extent permitted by law, RapidEx is not liable for crypto loss due to user error, market volatility, third-party payment issues, blockchain failures, or service downtime. Use RapidEx at your own risk.

11. Contact

For support, open a ticket on our Discord server. We respond within 24 hours.